Senior Specialist - AI & Excellence M/F

• Job offer expiration: 30/10/2026
• Type of work: Hybrid
• Role: Individual Contributor / Specialist
• Location: Europe, Spain, Madrid

As part of the AI & Excellence team, you will collaborate closely with stakeholders across the entire PBS organization to design, implement, and scale AI-driven improvements.

Your key responsibilities will include:

• Driving AI adoption across PBS functions and services.
• Leveraging AI and automation to optimize workflows and increase efficiency.
• Identifying, developing, and scaling AI use cases that deliver tangible business value.
• Helping colleagues translate AI opportunities into practical solutions.
• Leading process design and transformation initiatives that simplify, automate, and digitalize ways of working.
• Preparing key PBS processes for HRIS implementation and future system migrations.
• Identifying re-platforming opportunities and supporting future-of-work initiatives.
• Governing AI agents and automation solutions across PBS.
• Driving process excellence within global improvement and transformation projects.
• Elevating existing KKMS processes into automated, scalable workflows.
• Tracking adoption, impact metrics, KPIs, and ROI related to AI, automation, and process improvements.
• Supporting and potentially playing a key role in the KK Group AI Academy.

We are looking for someone who combines strong process improvement expertise with hands-on experience in AI and automation.

You ideally bring:

• Educational background in Computer Science, Information Technology, Data Science, Digital Innovation, or a related field.
• Strong experience with process optimization, automation, and transformation initiatives.
• Hands-on experience driving AI adoption and capability building within organizations.
• Experience working with tools such as Microsoft 365 Copilot, Copilot Studio, ChatGPT, Claude, AI agents, GPTs, and automation platforms.
• Solid understanding of Large Language Models (LLMs) and advanced prompt engineering.
• Excellent stakeholder management and collaboration skills.
• Experience facilitating workshops, coaching colleagues, and driving behavioral change.
• A strong passion for AI, innovation, continuous learning, and future workplace trends.
• A challenger mindset with the ability to question the status quo and inspire new ways of thinking.
• Experience within People & Culture / HR processes would be considered an advantage.
• Knowledge of Lean, Six Sigma, or other process excellence methodologies is a plus.

How You Will Add Value

This role is more than a technology position. It is about building capabilities that will help PBS and ultimately KK Group scale, innovate, and support future growth.

Your success will be measured through your ability to:

• Automate manual processes and achieve 20-30% reductions in cycle time and cost-to-serve across core PBS services.
• Prepare processes for successful HRIS implementation and future platform transitions.
• Increase AI adoption and engagement across the PBS AI community.
• Enable organizational growth without proportional increases in headcount.
• Redesign and simplify core PBS processes together with process owners.
• Drive greater standardization, automation, and scalability across PBS operations.

By joining KK Group, you will be part of a culture where diversity is embraced, every nationality is respected, and trust and collaboration across perspectives drives our success. Across our global organisation, we offer a wide range of job opportunities spanning office-based roles, production facilities, and onsite positions worldwide. Our roles cover multiple functions, locations, and disciplines, providing diverse career paths across the business. Whether you’re interested in engineering, manufacturing, operations, or support functions, you’ll find opportunities at KK Group to grow your skills, contribute to meaningful work, and make an impact.