Senior Manager - Sales Excellence

Vacancy details

Vacancy description

Reference

2024-406  

Position description

Contract type

Standard Contract

Job title

Senior Manager - Sales Excellence

Teaser

Are you eager to join our global Corporate Development department to support KK Wind Solutions' (KKWS) top managers on Sales Excellence? This is an exciting opportunity to work in a fast-growing company in the renewable energy field and together create significant green power impact for a more sustainable future.

 

Position overview:

The Senior Manager - Sales Excellence will be leading and participating in projects and activities to secure development and implementation of Sales Excellence as a new discipline at KKWS. The main focus for this position is to develop and deliver improvements on processes, competencies and tools for sales and our commercial organization. You will build the foundational capabilities needed to deliver a great customer experience in an effective and efficient manner by supporting the business units. This role will start up as an individual contributor with the opportunity to build up a team.

Responsibilities

  • Act as subject matter expert, design and improve processes, and run user communities within allotted field – Sales (lead-, opportunity-, account management, etc.).
  • Facilitate and run user communities with appoint super-users from the business divisions, facilitating alignment, collecting voice of the customer and champion sales excellence.
  • Drive process quality and efficiency by developing and monitoring process measures.
  • Collaborate with marketing, sales, finance, and customer service teams to align sales excellence initiatives with overall business goals.
  • Act project manager for the CRM project, ensuring successful development, integration, implementation and adoption across the organization.
  • Identify key internal stakeholders and gather their needs to ensure the CRM system aligns with and support business objectives.
  • Support the re-occurring customer satisfaction surveys.
  • Train and support commercial and sales colleagues in identifying and adopting best practices in processes and system usage to ensure consistency and efficiency.
  • Stay up-to-date with industry trends and emerging technologies to keep the company’s sales excellence practices cutting-edge.

Our Requirements

  • Bachelor’s degree in marketing, business, information technology, or a related field.
  • Have business acumen, potentially obtained from working with B2B sales or customer service
  • Minimum of 5 years of experience with Sales excellence, preferably from the B2B segment
  • Proficiency in CRM software (e.g., Salesforce and Microsoft Dynamics)
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
  • Proven track record of successfully developing and executing Sales Excellence strategies that drive customer engagement and sales.
  • Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
  • Experience with data privacy regulations and best practices related to customer data management.
  • Ability to lead without formal authority, influencing and collaborating with stakeholders at all levels.
  • Innovative mindset with a passion for leveraging technology to improve customer relationships.
  • Service oriented towards internal customers.
  • Fluent in English. Written as well as spoken.
  • An overall passion for sustainability is key to this role

 

 

Location:

This role can be based in any of KK Wind Solutions' offices (Poland, India, Spain or Denmark).

 

 

How to Apply:

If you are ready to take on an impactful role in a high-growth company, apply now and be part of our exciting journey. Interviews will be held on an ongoing basis.

 

Career Stream

Individual Contributor / Specialist

Position location

Job location

Europe

Type of Work

Hybrid

Requester

Hiring manager full name

Michael Dallala

Position start date

01/10/2024

Custom section 2

Contact 1- Full Name

Karen Lim

Contact 1- Phone number (0048 000 000 000)

+45 4194 6883